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Hello, I'm
Phillip Gagnon

Business Consultant, Coach, and Trainer


Professional Profile

Solutions-focused and detail-oriented leader with over 15 years broad-based success driving product development, efficient operations, and revenue growth.

I have worked with in master franchise servicing, franchise servicing, operations, and consulting across the US and 18 countries around the world.



Having worked in a wide rage of capacities, I have a broad-range of skills and knowledge. Ultimately, any leadership position requires surrounding one's self with outstanding individuals and keeping them moving forward. Below is a list of some of my areas of specialty:

  • Recruiting
  • Master Franchise Servicing
  • Building Teams
  • Real Estate Brokerage Operations
  • IT Operations
  • Leadership Development
  • Staff Development
  • Financial Analysis
  • Franchise Servicing
  • Accountability Frameworks
  • Sales Training
  • Agent Coaching and Development

Language Skills

Born in Florida to French-Canadian parents, and living in France for 4 years has helped me learn English natively but also learn French in an immersive experience and Italian by education.

English - Native
French - Advanced
Italian - Basic


More than 15 Years Experience!

Having worked primarily in the Real Estate and Mortgage industries, I am very comfortable in all aspects of real estate. With a strong background in IT, I am able to create or find systems to ensure productivity and bridge the gap between the business and the technology.

3 Data Pulse


2019 - Present
Created a real estate specific coaching, recruiting, and agent retention platform that helps broker/owners predict agent attrition, up to 6 weeks out. This is combined with monthly coaching calls to help make each company as productive as possible. We have helped companies save tens of thousands of dollars in lost revenue each year, by refocusing companies on what made them successful to begin with.
ERA Grizzard Real Estate

Chief Operating Officer

2016 - 2019
Executed the strategic vision across 8 offices; develop the implementation plan for initiatives. Championed the oversight of the finances, assess performance, create action plans to exceed goals, and engage in creative problem solving. Utilized predicative analytics and performance monitoring to drive a 15% increase in productivity from the 250 existing agents.
RP Funding

Director of Technology

2014 - 2016
Maintained the role of Senior IT professional in the firm, drove enterprise-wide strategy through dialogue with senior management; executed key information systems projects that supported business needs and manage associated risks. Tactically optimized work flows; aligned data collection, storage, management, and dissemination strategy with organizational priorities. Developed comprehensive disaster recovery protocols. Defined policies and procedures for LAN and remote users. Strategically planned and managed the build-out of a 30,000 sq. ft operations center in Jacksonville, FL. Selected building specifications, wired and configured LAN. Enhanced each department’s work flows, maximizing resources and providing measurable data points to senior management.
RP Digital Marketing/Listing Power Tools


2014 - 2016
Designed, developed and maintained core marketing operations processes; effectively staffed projects for SEO, SEM, social media, website design, graphic design, print publications, printed products, video production, and digital products. Upheld the role of subject matter expert on marketing technology platforms. Drove collaboration and communication throughout the marketing team and with key stakeholders. Influenced market intelligence and customer feedback to build innovative products. Executed targeted strategies and customized solutions, including 3 industry-specific podcasts, to drive sales; revenues doubled.
ERA Europe

Director of Technology

2006 - 2014
Provided strategic direction for infrastructure and website development for European-based Master Franchisors and individual franchisees; aligned strategic goals with marketing and consulting needs. Delivered business solutions for information management that increased efficiencies across the organization. Allocated resources to deliver solutions on-time and within-budget. Led creative development of websites and social media initiatives, leveraging a global team. Elevated operational excellence and team productivity resulted in the business unit becoming profitable within 3 years. Digital marketing and product development efforts resulted in a 25% increase in revenue.
TransLand Financial Services

Project Manager/Developer

2004 - 2006
Created and executed marketing strategy for the Direct Originations department which was created as a new revenue source for the company, to take advantage of market conditions. Created an industry-first automated loan pricing tool to help provide outside Loan Officers with customized rate-sheets for each of their customers thus creating an elite-level experience for the Loan Officers and exponentially increasing revenue to the company.
University of Central Florida

B.S. - Information Technology

Graduated with a Bachelors of Science in Information Technology with a heavy focus on Computer Science and extensive studies in Political Science.



Below are a collection of testimonials from clients, colleagues, and employees that I have worked with over the years to help create healthy work environments to help companies thrive and be more profitable.

Anna-Marie Ellison
Anna-Marie Ellison

Managing Partner

August 5, 2019
Phillip has years of experience coaching and inspiring managers. He has brought this talent and passion to our team and their efforts have amplified.
John Prichard
John Prichard

Business Analyst

September 21, 2018
Phillip is a very effective leader, always challenging people to do more, learn more, be better. His positive outlook and approach to any problem is refreshing in an industry that tends to focus more on the negative.
Katelyn Rhoades
Katelyn Rhoades

Social Media,
Facebook Ads
& Digital Marketing

March 21, 2019
Phillip is an amazing professional, who brings all of the skills and expertise in Real Estate Marketing. I had the pleasure to work with him at RP Funding where he was my direct supervisor. I feel as though Phil was intelligent and easy to talk to. Extremely personable, empathetic, and an all around great person to work with.
Frank Doonan
Frank Doonan

Managing Director

October 2, 2012
Phillip is a consummate professional. He can deliver highly technical solutions in a timely fashion, no matter the complexity of the challenge. He is strong technically whilst having a lovely style and that makes him a great team player.
Ronnie Gatrey
Ronnie Gatrey

Business Development Manager

August 7, 2019
Phillip's coaching prowess is unmatched. Employing a calm and calculated approach, Phillip takes the time to listen and fully understand my questions and concerns. One of my primary functions in my role is recruiting. Phillip has helped me to simplify numerous concepts as it relates to my approach to recruiting. His method of assessing each concept and dealing with each one individually really positioned me to generate some solid momentum. The end result was a refined and motivating approach to a function that once appeared to be daunting and complex. What really sets Phillip apart is his accountability measures. I feel like he has bought into my success. This makes it much easier for me to adhere to the improvement plans that he so graciously shapes for me.
Brittany Hansen
Brittany Hansen

Director of Sales

November 6, 2018
Phillip Is a true leader. He is constantly pushing others to reach their full potential. His attention to detail and ability to problem solve make him successful as a leader.


Let's Keep In Touch

Real estate is very much a relationship business, so let's connect and discuss how I can help you and your team.

Phillip Gagnon
Orlando, FL

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Phillip Gagnon